How can I contact you?

We'd love to hear from you. You can email us at: info@reefknots.com Call us on: 01249 736 236

Can I return or exchange my products?

Yes. Please visit the following place for details: CLICK HERE

Can I cancel my order?

Please contact us as soon as possible if you wish to cancel your order, either by email (info@reefknots.com) or phone (01249 736 236). We will try to cancel the order...

Where are your products made?

We spend a long time sourcing our factories to find the best balance between quality and price. Most of our products are made in Europe with Portugal being the primary manufacturing location....

Do you have a shop?

Yes, we currently have a single store down by the water in Salcombe and we'd love to see you there! Here is our address:  Reef Knots  61b Fore Street  Salcombe  TQ8...

Do you ship internationally?

Yes. We love to ship all over the world. Generally we use DHL or local carriers and prices/details will be given at checkout.

Do I need to sign for my products?

Generally, No. We use a Royal Mail service that tracks your products all the way to your door, but doesn’t require a signature. You items will generally be delivered with your...

You sent me a catalogue. How did you get my details?

As part of our marketing strategy, we use GDPR complaint third-party data from member-based data cooperatives to find new customers that may be similar to our current customers. This is a...

How do I clean my silk tie?

Ideally, a silk tie like this should be cleaned as infrequently as possible. Unsympathetic cleaning can damage the construction of the tie. It should only be done by a dry...

How do I wash my items?

We generally recommend that clothing items we produce are washed at 30 degrees, but please refer to the garments specific label for more detailed advice. This includes all knitwear, organic...

What about micro plastics?

Clothing micro plastics are small fibres that can shed from garments during washing and can eventually find their way into the water supplies and oceans.  We believe that the prevention...

Can I be told when an item is restocked?

If a product is sold out, there should be a box to fill out your details available on the product page. You will then be informed when that product comes...