Delivery
Pre-Christmas Delivery Estimates:
Royal Mail Special Delivery (Next Day Guaranteed by 1pm) - Order by 3pm on 23rd December.
Royal Mail Tracked 24hr Delivery (not guaranteed) - Order by 3pm on 23rd December.
Royal Mail Tracked 48hr Delivery (not guaranteed)- Order by 3pm on 22nd December.
Please note that Royal Mail Tracked deliveries are not guaranteed but our experience is that the vast majority of parcels are delivered within the 24hr and 48hr windows. However, we would always advise that you take a guaranteed option if you need certainty in the final few days before Christmas when Royal Mail is especially busy.
Our standard delivery policy is outlined below:
We offer the following shipping methods through Royal Mail:
Royal Mail Tracked 48hr orders above £100 (Estimated 2-3 days) - FREE
Royal Mail Tracked 48hr orders below £100 (Estimated 2-3 days) £3.50
Royal Mail Tracked 24hr (Estimated 1-2 days) £4.95
Guaranteed Next Day (Royal Mail Special Delivery order by 3pm Mon-Fri) £7.99
Please note, during busy periods and holiday periods, orders take longer to dispatch, and not all options may be available.
Further Delivery Details
We usually ship items within 24 hours of your order being placed through the Royal Mail 'Tracked 24hr' or 'Tracked 48hr' service. This timeframe may extend slightly over especially busy periods such as Christmas or during other exceptional circumstances.
GUARANTEED NEXT DAY delivery on UK orders is available at a flat rate of £7.99. Orders must be placed by 3pm to guarantee delivery on the next business day. Please note that we do not ship on bank holidays.
Please note: 'Tracked 48hr' and 'Tracked 24hr' are the expected Royal Mail delivery times and are not guaranteed. We cannot take responsibility for orders delivered after the advised timeframe due to delays with Royal Mail.
International Delivery
We ship internationally through DHL Express and prices will automatically be added at checkout. We understand shipping internationally can be expensive so we do regularly review these costs.
All orders must be placed prior to 3pm to be shipped the same day.
Please note duties, tariffs and taxes are completely out of our control and must be paid by the recipient. Any return fees must be entirely covered by the customer.
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