FAQ

We'd love to hear from you. You can email us at: info@reefknots.com Call us on: 01249 736 236

Yes. Please visit the following place for details: CLICK HERE

Please contact us as soon as possible if you wish to cancel your order, either by email (info@reefknots.com) or phone (01249 736 236). We will try to cancel the order...

We spend a long time sourcing our factories to find the best balance between quality and price. Most of our products are made in Europe with Portugal being the primary manufacturing location....

Yes, we currently have a single store down by the water in Salcombe and we'd love to see you there! Here is our address:  Reef Knots  61b Fore Street  Salcombe  TQ8...

Yes. We love to ship all over the world. Generally we use DHL or local carriers and prices/details will be given at checkout.

Generally, No. We use a Royal Mail service that tracks your products all the way to your door, but doesn’t require a signature. You items will generally be delivered with your...

As part of our marketing strategy, we use GDPR complaint third-party data from member-based data cooperatives to find new customers that may be similar to our current customers. This is a...

Ideally, a silk tie like this should be cleaned as infrequently as possible. Unsympathetic cleaning can damage the construction of the tie. It should only be done by a dry...

We generally recommend that clothing items we produce are washed at 30 degrees, but please refer to the garments specific label for more detailed advice. This includes all knitwear, organic...

Clothing micro plastics are small fibres that can shed from garments during washing and can eventually find their way into the water supplies and oceans.  We believe that the prevention...

If a product is sold out, there should be a box to fill out your details available on the product page. You will then be informed when that product comes...